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Account Rules and Legal Conditions

Access to TK1971 Terminal depends on your local law and eligible region — these terms set out what you agree to when you open an account and use our lobby.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket payment conditionsData handling termsAccount closure rights
TK1971 Terminal Account Rules and Legal Conditions
LEGAL CONTACT PATHS

Reach Us About Legal Queries

Live Chat Open the chat widget from any page in the lobby. For legal or account-compliance questions, select the Account and Legal option so the right team picks it up.
Email Support Write to our support address for formal legal requests, account data queries, or written confirmation of any policy position. We aim to respond within two business days.
Account Help Centre The Help Centre section of your account dashboard covers common legal and eligibility questions, including how to request account closure or a copy of your data.
ACCOUNT PROTECTION

How We Handle Your Account and Data

Data Retention

We retain account and transaction records for as long as required by applicable regulations in the regions we serve. You can request a summary of the data we hold by contacting support via email.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No personal data is sold to third-party advertisers. You can manage cookie preferences from your browser settings.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, lock your account immediately from the security section and contact support.

Requesting Changes

To update personal details, close your account, or request data deletion, go to Account Settings or write to us via email. Identity verification is required before we action any of these requests.

Common Legal and Account Questions

Availability depends on your local law and eligible region. We do not make legal determinations for individual users. Check the applicable regulations in your area before opening an account.

Accounts where the registered wallet name does not match the account holder are suspended pending verification. Contact support immediately with your wallet registration details to resolve the mismatch.

Yes. Write to our support email and include your account username. After identity verification, we will provide a summary of the data we hold within a reasonable timeframe.

Go to Account Settings and select Close Account, or email our support team. Any pending withdrawals are processed to your registered bKash, Nagad, or Rocket account before closure is finalised.

Lock the account from the security section immediately, then contact live chat. Our team will freeze activity, verify your identity via OTP, and walk you through re-securing access.

We publish updates to these terms on this page with an effective date. Continuing to use your account after that date means you accept the revised terms. Close your account before the date if you do not agree.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.